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PETER DESILVA
UMB BANK
Interview with Peter deSilva, President and Chief Operating Officer of UMB Bank.
- As President and COO of UMB Bank, how would you describe your approach to leadership?
When I joined the bank in January of 2004, it was clear that the culture of the 97 year old financial institution was well established, and it was a culture of enduring success. UMB had a history of integrity, customer focus, excellent service, supported by the best people, and high standards of performance. To go to the next level, we had to contemporize the culture, not change it.
The New Normal: What Does that Mean for You?
No doubt, the last year has been rough for all of us. And none of us know for sure when things will officially “turn-around.” It varies by industry and sector. The good news is that you have made it this far and have taken important actions: eliminated things that aren’t adding value, reinforced relationships with best customers, and upgraded your team.
Now, you are ready to capitalize on the recovery… it is time to avoid the tendency for “bunker mentality” and start thinking about how to GROW! Yes, growth. Effective leadership and investment in creative solutions to traditional challenges can help organizations accelerate their performance relative to those who work harder but don’t have a new vision.
Corporate Strategic Leadership: Exponential Results Require Exceptional Leaders
Fortunately, that is what we do best—make good leaders great, and great leaders exceptional. Reynolds Consulting, LLC is adding to its products and services by offering a new program for executives that will enable them to lead their organizations through a tough new climate, escape the gravitational pulls of the marketplace, and achieve growth rates that exceed the industry average.
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